99bd com's Privacy Policy — your information is completely secure

This Privacy Policy 99bd com (https://99bdcom.app) official policy. It explains what information we collect and how we handle it when you use our website, create an account, play games, or use our services in any way.

99bd com A trusted online gaming platform for users in Bangladesh. We believe privacy is a fundamental right, and maintaining our users' trust is our greatest responsibility.

This policy applies to:

• Applicable to all individuals who access the 99bd com website.
• Applicable to registered members and guest users.
• For mobile app users.
• Anyone who contacts us directly.

99bd com collects data in two ways — what you provide directly and what is collected automatically as you use the site.

What you provide directly:

• Name, date of birth, gender.
• Mobile number & email address.
• Address & nationality.
• National ID or passport number (for KYC verification).
• Payment method details (Mobile Pay/Nagad/Rocket number).

What is collected automatically:

99bd com Your information is used only for specific, legitimate purposes. We never use any data for unnecessary activities.

• Account Management: For creating, verifying, and maintaining your account.
• Payment Processing: To process deposits and withdrawals accurately.
• KYC Verification: To verify your age and identity.
• Customer Support: To resolve your issues and complaints.
• Security: To prevent fraud and money laundering.
• Bonuses & Offers: To send you promotions tailored to your preferences (you may opt out at any time).
• Legal Obligation: To meet the requirements of regulatory authorities.

We will not use your data to Automated Decision-Making or Profiling we do not do anything that could be used against you.

99bd com Your data is never sold. However, limited information may be shared with trusted third parties in certain specific circumstances:

• Payment Providers: Relevant information shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Game Provider: Specific session data required for game operation.
• KYC Provider: Documents for identity verification.
• Law Enforcement: Only the minimum necessary information, and only when required by a valid legal order.
• Audit Authority: To demonstrate compliance with licensing requirements.

99bd com Industry-standard security technology is used to protect your data. Our security measures include:

Please note — no service can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Cookies are small text files stored in your browser. 99bd com To enhance your site experience using cookies.

You can disable or delete cookies at any time through your browser settings. However, turning off certain essential cookies may affect some features of the site.

99bd com Your data is not kept longer than necessary. General guidelines:

• Account Information: For the duration your account is active and for 5 years after closure (for legal compliance).
• Transaction History: 7 years (as required by financial regulatory rules).
• KYC Documents: Until legal requirements are met, typically 5 years.
• Communication Logs: Up to 2 years after a support ticket is closed.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

99bd comAs a user, you have the following rights over your own data:

To exercise these rights support@99bdcom.app Email us and we will respond within 30 days.

99bd com For users aged 18 and above only. We do not knowingly collect any information from minors.

If a minor has accidentally registered on our site and we become aware of it, the account will be immediately closed and all associated data will be deleted.

If you are aware that a minor is using our site, please let us know immediately.

99bd com This Privacy Policy may be updated from time to time. You will be notified in advance of any significant changes via email or an on-site notice.

Continued use of the site after an update will be considered acceptance of the new policy. The date of the latest update is shown at the top of this page.

For any privacy-related questions, requests, or complaints, please contact us:

We aim to respond to all requests within 30 business days. For urgent matters, reach us via live chat for a faster resolution.

Last Updated: January 2026. This Privacy Policy has been prepared in Bengali, and the Bengali version shall be considered the definitive version.